Help Center

Questions, answered.

Everything you need to know about sizing, shipping, returns and care.

Still stuck? Contact us.

Sizing & fit

Our scrubs are thoughtfully tailored for a modern, elevated fit that flatters without restricting movement. We recommend ordering your usual size for a close-to-body fit. If you prefer a more relaxed feel or are between sizes, we suggest sizing up.

Yes. Select pant styles are available in Petite, Regular, and Tall inseams to help you achieve the perfect fit. Please refer to each product page for available length options.

A detailed size guide is available on every product page. If you’re still unsure which size is right for you, our Customer Care team is happy to help.

If you’re between sizes and prefer a more fitted look, choose the smaller size. For a more relaxed fit or additional layering, we recommend sizing up.

No. Our premium performance fabric is designed to maintain its shape and fit when cared for according to the washing instructions. Please review our Fabric and Care section below to see how to wash and care for your scrubs.

Shipping

We offer Standard and Expedited shipping options within the United States. Available shipping methods and estimated delivery times will be displayed at checkout.

Orders are typically processed within 1–2 business days. Standard shipping generally arrives within 3–7 business days, while expedited options are available for faster delivery.

Shipping rates are calculated at checkout based on your location and selected shipping method. We also offer complimentary shipping on qualifying orders over $150.

We’re currently focused on serving customers within the United States but hope to expand internationally in the future.

As soon as your order ships, you’ll receive a confirmation email with your tracking information so you can follow your delivery every step of the way.

Returns & Exchanges

We want you to love your scrubs. Unworn, unwashed items may be returned within 30 days of delivery for a refund or exchange after inspection.

Simply contact our Customer Care team or visit our Returns Portal to begin the process. We’ll guide you every step of the way.

Returns and exchanges are accepted within 30 days of receiving your order.

Once your return has been received and inspected, refunds are typically processed within 5–10 business days to your original payment method.

Fabric & Care

Our signature performance fabric is crafted from a premium nylon-spandex blend that delivers exceptional softness, lightweight comfort, four-way stretch, and lasting durability.

Yes. Our fabric is naturally wrinkle-resistant and designed to maintain a polished, professional appearance throughout your shift.

Machine wash cold with like colors using a gentle detergent. Tumble dry on low or hang to dry. Avoid bleach and high heat to preserve the fabric’s performance and longevity.

Our premium fabrics are designed to retain their rich color through repeated washing when cared for according to our care instructions.

Orders & Payment

We accept all major credit cards, Shop Pay, Apple Pay, Google Pay, PayPal, and other secure payment methods available at checkout.

We begin processing orders quickly to ensure fast delivery. If you need to make a change, please contact us as soon as possible. While we can’t guarantee changes after an order is placed, we’ll do our best to accommodate your request.

Yes. Digital gift cards are available in multiple denominations and are delivered instantly via email.

We’re committed to making it right. Please contact our Customer Care team within 7 days of delivery with your order number and photos of the item, and we’ll resolve the issue as quickly as possible.

Still have a question?

Our team is happy to help.